Intryc

About

Enterprises have millions of customer interactions every year but are only able to monitor less than 2-5% of those. The rest 95% is unmonitored risk across compliance, customer experience, product defects, and agent performance. With AI agents widely deployed across customer support organisations this problem increases exponentially. Every company needs a unified layer that allows them to monitor and govern all customer interactions with customer support teams, humans and AI. Intryc is building this layer.